Privacy Policy

1. Information We Collect

When you use Nova AI Companion, we collect the following information to provide and improve our service:

• Account information: Email address, display name, and timezone you provide during registration
• Chat history: Messages you send to and receive from your AI companion
• Usage data: Information about how you interact with the service, including feature usage and performance metrics
• Payment information: If you subscribe to our Pro plan, we collect payment details through our payment processor Stripe

2. How We Use Your Information

• Provide and maintain our service, including personalized AI responses based on your chat history
• Improve and optimize our service, including developing new features and fixing issues
• Process payments and manage your subscription
• Send important service updates and security notifications

3. Data Storage and Security

• All data is stored encrypted on secure servers hosted by Supabase and Vercel
• We implement industry-standard security measures to protect your data from unauthorized access
• Chat history is used only to provide personalized responses and is never shared with third parties for advertising purposes
• You can delete your account and all associated data at any time through the "Delete account" page

4. Third-Party Services

We use the following third-party services to operate our platform:

• Supabase: Database hosting and authentication
• Stripe: Payment processing
• Vercel: Application hosting
• Volcengine Ark: AI language model services

Each of these services has their own privacy policies governing how they handle your data.

5. Your Rights

• Access, update, or delete your account information
• Request a copy of your personal data
• Opt out of non-essential communications
• Delete your account and all associated data permanently

To exercise these rights, contact us at support@meetnovaai.com.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this privacy policy, please contact us at support@meetnovaai.com.